DIGITAL PRODUCTS

Digital products are delivered via Direct Download and can be accessed anytime from your account page. Due to the nature of downloadable files, we do not offer refunds, please ensure you are satisfied before purchasing.

All STL miniatures are expertly supported and test-printed for optimal results on a properly calibrated resin printer. However, print success may vary based on individual printer settings and environmental factors, and we cannot guarantee a flawless print.

PHYSICAL PRODUCTS

Physical products are made to order upon purchase. You will receive order confirmation, followed by shipping updates via email and your account page.

We accept refunds or replacements for defective or incorrect items within 30 days of delivery. To request assistance, please email contact@bestiarumgames.com with your order details and photos of the issue.

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For more details, please review our Terms & Conditions. If you have any questions, feel free to contact us or join the community, we’re happy to help!